Game Fly Reviews and Ratings

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Game Fly Reviews and Ratings

41. "Gamefly works just fine" Submitted on October 16, 2007

Overall I think they work fine. The trick to getting games you want is simply a matter of manipulating your queue. If you have 50 games in your queue and you're really wanting four or five of them before any of the others then trim the fat and only have your most desired games in there. Guaranteed you'll get them. What most people don't seem to understand about game availability is that it changes. Sometimes in a matter of hours. I mean this is a rental service with hundreds of games coming in and out every day. If your game shows low availability the mailman might not have come yet. Check back in an hour and see if it's changed. I've had several games shipped that showed low availability one day only to be shipped out the next. In some cases low availability games have gone out the very same day I've put them in my queue. Not often but it has happened. It's just a matter of knowing how to use the system.

Shipping times were slower before the east coast distribution center opened up but now I get my games as quickly as I get my movies from Netflix (about 2 days) which is nothing to complain about. I'm in New York and it used to take about five days between here and California so this is a major improvement.

The reality of the situation is that this is a totally different animal from Netflix. DVDs don't get the hype and build that games do. You don't see people camping out in front of Best Buy to buy their copy of The Ring or Saw II the day it's released. Demand is different (not to mention cost) and sometimes you're just going to have to wait. I'm all for instant gratification but I get that I'm going to have to be patient when I want something that half the damn world wants too. Still, I've never waited more than a full week for a high demand game so all things considered, I'm thinking this system works pretty good. I'm also not spending tons of cash on new releases only to find out half of them are mediocre either. That definitely doesn't suck.

Bottom line, if you're smart about how you use your membership it's going to rock and you're going to be stoked on it.

By Davis from New York, NY  

42. "Why Gamefly Sucks!!!" Submitted on October 7, 2007

Gamefly sucks. I rented a quite a few games from them and returned them all within a week of receiving them. In total, Gamefly claimed I did not "return" 5 games to them. They were "lost in the mail". I suspect somebody at Gamefly was stealing them before they were "received". Gamefly suggested asking the USPS to put a trace on the "missing" games. The USPS said ask Gamefly. I have mailed NetFlix and BlockBuster dvd's from the same secured mailbox and nothing was every "missing" or "lost".
Go figure. GAMEFLY SUCKS!!!!!

By Johnny from Honolulu HI  

43. "How the mighty have fallen" Submitted on October 4, 2007

They used to be good, but over the last few months (currently oct 2007), their availability has been abysmal. Today, I have 17 games in my queue, and only ONE is available. Only about half of these are even hot titles.

I have only gotten 1 game in my top 8-9 of my queue (Wii/PS3/new PS2) in two months.

By pw from san diego  

44. "No live customer service" Submitted on September 25, 2007

We had a subscription to Gamefly, but decided to cancel due to moving to a different state. We tried emailing since there is no Customer Service number listed. We did not receive a reply until we had sent 3 more emails. We had to put in CAPS.."WE WANT TO TALK ON THE PHONE" in the subject line. Finally, we were able to get a live voice ONLY after we had already been billed the next month's shipment.

By Chris Haddox from Florence, KY  

45. "Very Slow Game Delivery" Submitted on September 21, 2007

This site would be almost perfect if the game delivery was faster by a couple of days.

By David from Florida  

46. Rating Submitted on September 19, 2007

By ken from south carolina  

47. "Much improved, getting better" Submitted on September 14, 2007

Our family has used Gamefly for about a year now and we love them, notwithstanding a few moles and blemishes. We are fortunate to live close to the new PA distribution center which in our experience has reduced delivery time by about a day or so on average.

We have three consoles in the house so renting makes a big difference in keeping game expenses down while at the same time keeping the consoles filled. We have a three game plan and with the games we keep, everyone is happy with the supply. Really there is no possible way we could afford the constant stream of new games without renting.

While other reviews have pointed out issues similar to ones i've had with GameFly in the past, I've noted steady and concerted improvement. I highly doubt GameFly would invest in a new east coast distribution center if they weren't bent on providing the best service possible.

Plus, their site is by and far the best out there, with so many nifty and user-friendly features, I'm amazed every time I use it. I spent a number of years in the web design business and know that this type of site requires huge investments of time and money.

Bottom line (as far as I can tell) GameFly is serious and built to serve serious gamers. I've played video games since I was a teenager and my kids have played since just after diapers. My wife is even getting into it now that we have a wii. We play games like others watch television. Like netflix, gameFly isn't going to work for everybody. Nothing does. But it seems to work for a lot of gamers, since they keep expanding and growing. Note: they recently upped their games in stock from 4000+ to 5000+. Or should I say, I recently upped the games I have at my finger tips to 5000+

By Richard from Akron, OH  

48. "Gamefly: Good on paper" Submitted on September 7, 2007

There was a time when Gamefly was the lone bastion of hope for those of us who think the gaming industry is over-charging us. It sounded like such an awesome idea, my brother and I cackled with glee as we signed up for our free trial. This was back when they only had the single West Coast shipping depot, mind you.
Strangely enough, our free trial was beautiful. We were receiving our games at a surprising speed, considering we are in DC.
Then, the honey moon was abruptly over. As was the trial.
Games would manage, generally, to creep in at about six day waiting periods. Constantly, they would be over seven days late. We'd complain, they'd priority ship us a game. They would, in their infinite arrogance, blame the postal service.
I'm positive I'm not the only former customer to get this line. Here's the question, boys and girls: How many times has the postal service lost your stuff, outside of Gamefly? You would think it was one big Laurel and Hardy act at your local Post Office, the way Gamefly goes on.

We hear about the new shipping depot, some months ago, a scant few hundred miles from us (as opposed to three thousand). Of course, despite having a membership years prior, we're ineligible for another free trial.
Now, bear in mind that I ship with the United States Postal Service constantly. I love sending letters and packages to my friends, as does my wife. I can send a letter to someone on one of those tiny, bridgeless islands off the coast of Massachusetts and they'll generally get it in two days. Three days MAX.
Gamefly, luring us back with their promise of faster shipping, fails us even harder.
Several "lost" items. Countless late arrivals. This, from Pittsburgh to DC? And, wonder of wonders, Gamefly's support people are blaming the postal service.

Now hear this. I'd had a huge subscription to Netflix for years. I canceled and went with Blockbuster Total Access, for their free, in-store rentals, for four movies at a time. To date, and maybe I'm just lucky, but neither video service has lost a single video. In fact, I have never lost anything in the mail.

I don't want to sound like the severely jilted customer, but I no longer blame this on incompetence, as I might've, at one point. I genuinely believe Gamefly to be peopled by shysters. Think about it. Think about the money you'd stand to lose, shipping things out as quickly as they do, having to stock all those games. If you take a nice, lazy approach, you only actually have to ship a customer maybe four or five games a month. And you've got this wonderful scapegoat in the USPS.

"You didn't get your game AGAIN? Oh those mailmen!"

Easy-peasy. They're padding the time with their lame excuses and padding their bill.

Important to note! As far as I can tell, Gamefly is the ONLY mailer service for any sort of media that doesn't use postal tracking. Netflix and others know you've shipped your items as SOON AS YOU'VE SHIPPED THEM. Gamefly actually has to physically receive your returns.

In summation: Don't use Gamefly. Don't fall for their BS, because I promise you this: that's all they've got. They've made a successful business off of jerking you around. You think they make their money off the extremely satisfied gentlemen living twenty miles from their shipping department? No. They're making their healthy profits from the poor shmoe living thousands of miles away.

Interesting side-note: When I factor in what should have been happening and line it up alongside what's happening, the bottom line is I received half the number of games I should have. Ask yourself if more waiting than playing is worth twenty bucks a month.

Hint: No. It isn't.

By Logan from DC  

49. "had gamefly for a year and a half" Submitted on September 1, 2007

yea game fly was good in the beginning took 4 days to turnaround 3 days and its here and i live in illinois and the shipping depot was in L.A then it started to become a mess buying games took forever and they would always email me and say they never got my game that i sent back or i never got the game i wanted and you almost have to rent old games unless you put the game in your shipping order ahead of time you are never gonna be able to rent that for awhile.also game fly says like 9 dollars a month and then they slowly start adding like 8 bucks a month to that so its 16 bucks a month for one game at a time !!! dont go gamefly unless you live in L.A you arent gonna get you game that quick good selection not enough copys of games in stock switching to gameznflix 2 games and or movie for 13.99

By Denny from Glen Ellyn Illinois  

50. "gamefly rocks" Submitted on August 23, 2007

I love gaming, but dosn't it seem like some new better game is always coming out. i can't afford to spend 70 dollars on ONE game. espesially when i know sometime after the 30th time i beat it, i'll never touch it again. to make matters worst, i take the stupid game to ebgames or gamestop and my trade is worth 7 dollars. the copy on there shelves cost $39.99 but the same game in my hands is worth $7. its NOT SMART if you really think about it. look at your game collection, its worth 10% what you paid!!!! and you probably only play 10% of your games. that's where renting becomes an option. "i'll just run to blockbuster and rent it" another rip off. they charge you 7 bucks to keep the game for a week, thats just enough time to get used to the controls and almost beat a game. BLOCKBUSTER IS A TEASE. gamefly gives you the best possible solution. you pay like $12 a month (1 game at blockbuster for 30 days would be like $30!!!) gamefly has a bigger selection than your local gamestop or ebgames has in stock. the games even come to your door. how easy can it get, seriously. if you rent on average one game a month, gamefly is just a better deal. honestly, do the math.
try it. do you think that thousands of customers would be members if it was a rip off? just check the site out.

By loaded357 from florida  

51. Rating Submitted on August 13, 2007

By TW Drunken from Maryland  

52. "Gamefly was a ripoff" Submitted on August 4, 2007

The gamefly service SUCKS. They had a good availibility but thats about it, they lure you in with a fake $9 per month ad but after the first month it goes up to like $16. The turnaround time was 7 days for me, 6 if I shipped it Monday morning, and I only live 200 miles from their shipping depot, I can only imagine how terrible service would be for someone across the country. Even if I shipped the games back the same day I got them I could still only get 4 games per month, so the local blockbuster is a much better deal than this crappy service. The turnaround times should NOT be that long, netflix turnaround times are only about 3 days.

By Brian from Fresno, CA  

53. Rating Submitted on July 22, 2007

By funky from Indiana  

54. "Honest , Straight Review of Gamefly" Submitted on July 19, 2007

Gamefly, overall is a pretty good service. I signed up with them once when I lived in Los Angeles and had their service for about 3 months (before I moved). Shipping time overall was EXCELLENT, but only because their only distribution center at the time was in Los Angeles also (about 20 miles south of my residence). So there shouldnt have been any reason as to why it wasn't excellent. I canceled because I moved cross-country to D.C. Shipping time drastically changed, for the worse (of course). Turnaround times quickly changed from 1 day, to about 3 days. This was due to their single distribution center located in L.A. They now have a distribution center located in PA, which should speed up shipping times for those on the East coast.

Their game selection is also awesome (for the record, they do not offer MMORPGs). Any game you can think of, for the systems they support, Gamefly has it. The catch is that most of them are not available when you want to rent them. Right now, their site has been updated and tells you how available a certain game is (e.g. "Low", "Medium", "High", or just "Available") If a game is "Low" on availability, take it as their former "Short Wait" caption. If you have multiple systems you want to rent games for, you shouldnt be disappointed.

Their website is extremely easy to navigate through. Pick games, add them to your "Q" (Queue) and wait for them to be shipped. Its so easy. It will also tell you what games you have out.

By JimOnes from Washington, D.C.  

55. Rating Submitted on June 30, 2007

By Mark from Frederick, Maryland  

56. "Gamefly Rocks" Submitted on June 27, 2007

The shipping times used to be a little slow but they're doing a rapid return program with the post office now and they've just added a new distribution center on the east coast so shipping times aren't an issue anymore. I love them. I do the two game at a time plan and it is so worth it. Gamefly's the best! And you can buy the games you really want to keep from them at a discount and they send you the box and the player manuals and everything. Gamefly rocks!

By Brother Jimmy from New York  

57. Rating Submitted on June 5, 2007

By maria from Egypt  

58. "Turn Around Blues" Submitted on May 12, 2007

Games have been lost in the mail at least 4 times in the last year...postal problem? or?
Also the turn around is nearly 2 weeks if you live on the East Coast.
The support team is always nice and trusting but the waiting and the reporting gets old after a while. We are checking into other game rental sites.

By Joe from Cape Cod, Ma.  

59. Rating Submitted on May 5, 2007

60. Rating Submitted on May 5, 2007

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