Game Fly Reviews and Ratings

This web page has user reviews and ratings for GameFly video game rental service. Information on online video game rental services and stores, and DVD rentals is contained in the AllGameRentals.com web site. Check out our Game Fly web page for this website's info on Game Fly.

Shown first are the average ratings of GameFly.com calculated from every rating that has been submitted for GameFly. Continue below to see Game Fly reviews and individual ratings for GameFly game rental service.

Average based on 169 user ratings

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See just above for the average ratings for GameFly. The average ratings are a composite based on all the ratings submitted to AllGameRentals.com. To read individual ratings and reviews for GameFly video game rentals continue on the remaining part of this Game Fly review page.

Game Fly Reviews and Ratings

1. Rating Submitted on May 22, 2010

By terrance from springfield,oh  

2. Rating Submitted on May 13, 2010

By jkkie from Oakland, CA  

3. Rating Submitted on May 9, 2010

By sean from Flagstaff,AZ 86001  

4. Rating Submitted on April 24, 2010

By kaldaus from Ar  

5. "Meh.." Submitted on March 25, 2010

Gamefly is ok. I just started I saw how some your shipping takes pretty long since the Gamefly station ships from the FL im right here so its likes a day or 2 for me to receive. I got the latest title availability so that satisfy me and keep the game price is decently cheap though the part its used.

By AudioLinK from MIA,FL  

6. "Great Concept, Poor Poor Service and overall company" Submitted on March 25, 2010

I'm not sure exactly how to put into words how disappointed I am in the lack of satisfaction I have experienced with Gamefly. I signed up for the 8.95 trial roughly 2 weeks ago and was really excited at the concept of your service especially the fact that if you like a game you can keep it for a used price. It looked to me like it was just like netflix for video games. I was TOTALLY wrong! First, the game that was first sent to me was 8 or 9 on my Q list. Second, I was told that due to (more popular games being in my Q)high demand I wasn't going to receive any of my top 8 games....Then, when i received the game I sent it back because I wasn't crazy about it. Now, I get an email stating I will be getting (YET AGAIN) a game that was very very low on my Q. Not to mention I TOOK IT OFF MY Q 2 DAYS AGO!! To me, this is absolute BS. That being said, I believe they have a great concept and product. However, due to the absolute dissatisfaction I will be sending the game right back and canceling my account immediately. I would never recommend this site to anyone.

By Jesse from Oklahoma City, OK  

7. "good" Submitted on March 11, 2010

im getting new games days after there released, maybe im just one of the lucky people.

they have definitely & still are constantly improving.
ive ordered gamefly on 3 different occasions.
1. (dec2008) turn around time took weeks & very low availability.
2. (aug2009) turn around took 2-4 days as they said. low availability.
3. (feb2010) high availability. no turn around problems. everything works as they said.

By mike from MA  

8. Rating Submitted on February 27, 2010

By Bobby from Pennsylvania  

9. "Only option" Submitted on January 28, 2010

Average 10 day turnaround between sending and receiving game. Usually get nothing in your top 10. Why am I still a member....?

By J from Houston, TX  

10. "Increasing turnaround" Submitted on January 26, 2010

I live in greenville, sc. All of my games have come from the tampa location. Turn around for me from the time I place in my mailbox until I receive the next is 4-6 days. When I first started, I could place 1 in the box on Tuesday and have in time for the weekend. Lately, I place in the box Monday and get a new one on Saturday.

By jason from Greenville, Sc  

11. "Works Great" Submitted on January 25, 2010

Game Fly works great. I like to play lots of games (I have an Xbox 360, PS3 and PSP), and can't afford to buy new games all the time. With GameFly, I can test all the games out and keep them for as long as I want to play them without worrying about late fees or due dates.

I hate when you buy a video game and it ends up sucking. It is a waste of money and you can't sell a crappy game back for much money.

That is why I like Gamefly so much. If you try out a game and it isn't very good, you just send it back for another one right away.

By Crazy Ivan from Chicago, IL  

12. Rating Submitted on January 20, 2010

By Kevin from Spring  

13. "Poor Service" Submitted on January 16, 2010

While I am sure that Gamefly does try to please, in all aspects of customer service they fall short. There response time of 2-4 days is a joke and both of the replies that I got took 5 days, and while not far outside there window during this entire time I had no games delivered to me. I had 3 games that were in my que and medium availability and none of them were delivered. Upon trying to cancel my subscription after being deeply dissatisfied they charged me the full subscription cost and I still never got to rent a game from them. Way to go Gamefly, I would recommend any other service then them.

By PoorBoy from LA, CA  

14. Rating Submitted on January 7, 2010

By bobby from United States  

15. "Super Slow Shipping & Poor Customer Service" Submitted on December 26, 2009

I bought a gamefly membership back in October for my husband's birthday. The fist game we received quickly & it was the first game in the cue. Since we returned that game, our experience changed completely.

The ranking system in the que is a joke, my husband never receives anything in the top 5, even if they inidicate "available now" or "high availability."

We recently sent back a game, waited about 4 days for it to show up in our ques as returned, then waited about another 4 days for the next title to indicate in the que as shipped. Then we waited another 7 days after a game was indicated in our que as "shipped" and reported it lost. We lost over 2 weeks just in waiting. I sent a detailed email to customer service demanding a credit for all the time we were losing in transit, and was told that credits are never issued. Amazingly, I had a replacement game 2 days later. If the shipping was like that every time, we wouldn't be angry!

If anyone knows of a better online game service, please let us know!! I'd be happy to give our money to one of gamefly's competitors and drop them like the bad habit they are.

By Fed Up with Gamefly from Buffalo, NY  

16. "Stay away" Submitted on December 26, 2009

Don't subscribe thinking you're going to get a game that has been or is popular. You won't. Don't subscribe thinking you're going to be able to rent more than 2 games a month either, because by the time they receive and ship out another game more than a week has passed.

By Hi from Stockton, CA  

17. "Gamefly must throttle the games" Submitted on December 8, 2009

After this month is over I'm am also going to cancel Gamefly. I begam my membership in October 2008 and for the most part I was getting 5 games in a month with the 2 game at a time plan. Within the past two months is when it started getting bad. Last month I only received 2 games.

I know the turn around time between where I live an Pittsburgh is two days average with three days max. On one game after waiting patiently a week I sent them an email and reported the problem online. I didn't get a response. It was only after my 2nd email threatening to do a chargeback against my CC that they sent me the next game in the queue. The last game I just sent them should have arrived by today at the latest (sent on Friday) and still nothing. Gamefly is throttling the games to not send out as many to save on shipping costs. This isn't like Netflix and doesn't deserve any more of my money.

By niko from Philadelphia, PA  

18. "Wow, what a waste." Submitted on November 3, 2009

Like most Gamefly subscribers (victims more like it.) At first i was very pleased with the selection and service, not to mention that they wanted to reward me for staying a member with coupons and even Gamefly money!!

Turns out all these "Perks" are really just scams to get you to keep paying $23 a month for bad service. With turnaround time on games at over a week, the least they could do would insure that i could actually get the games that i wanted, instead of game #15 on my que. I understand that some titles may not be available due to high demand, but after a month or more? Although the 'Keep it' feature was pretty nice, it wasn't enough to get me to stay. After 4 months of membership i had enough, and while canceling my membership (which turned into a 5 minute ordeal) was bombarded with excuses and more lame attempts to get me not to cancel.

I'll be renting from the video store from now on, this is pathetic.

By Darkside from Indianapolis  

19. "GAMEFLOP!" Submitted on November 3, 2009

I Started using gamefly June 1st of 2009. I applied for there 2games out at a time deal. And Since June I've only received 4games. That is a 5month period people. With the total frustration with Gamefly I Did what everyone on here should do. Find two or one games that you like,but don't have the money to buy and rent them, and report them being lost. The amount of money you pay for their service, you don't get that same amount of service in return. It takes 3days to get your game and a week to send them back.

Pros:

Selection of Games
Better then a Blockbuster or Hollywood Video.
For the Amount of games you rent it is cheap

Cons:

Shipping Speed
Availability of Games
NO Customer Service

By Tyler from Columbia  

20. "Don't waste your money" Submitted on November 2, 2009

This company is a rip off. Period. I started 3 months ago and I got Batman as a teaser for being a new customer. Since that time I have yet to get another top three game from my list. I am going to cancel membership this month. I found out that it is much better for me to go to gamestop and buy a used game with my edge card. Then after I finish the game I simply return it for a full refund or another title. Effectively being a rental service for me. I can finish most games in 7 days and if I don't then I just rebuy it at another game stop.

By NeverAgain09 from NEW YORK, NEW YORK  

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