Game Fly Reviews and Ratings

This web page has user reviews and ratings for GameFly video game rental service. Information on online video game rental services and stores, and DVD rentals is contained in the AllGameRentals.com web site. Check out our Game Fly web page for this website's info on Game Fly.

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Average based on 114 user ratings

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Game Fly Reviews and Ratings

1. "Availability deception" Submitted on November 6, 2008

Been a subscriber for 1 year. New PS3 in Nov of 07 and subscriber since then.

In the past 6 months the overall service has gotten worse. Shipping and availability are horrible!

My latest observation is that if you have several popular titles (most likely on "Low Availability") then it will take about 2 weeks to receive one of those. That's unacceptable, it is no longer cost effective to keep subscribing at that point, vs renting at a local store.

Also, once they do ship one of the "Low Availability" games the rest of the popular ones in your queue will change to "High Availability." As soon as they receive your game back, those same "High Availability" games go back to Low status giving them an excuse not to ship. Again, totally unacceptable, the availability of a game should not be dependent on whether or not you have a game out but that is exactly what is happening with my queue.

3 days left on my sub, then this customer is going on "Low Availability."

Coincidently around 6 months ago I changed my sub from 2 games out to 1 and my service has steadily decreased since then. THIS inspite of GF opening a new distro center in Austin, just a few hours away from me.

Perhaps if you keep paying more, for 2 games out, or have multiple consoles to keep you busy the service is ok. However, if you have 1 console and only plan on 1 game out at a time the service is ridiculous.

By IfOnly from Dallas, TX  

2. "Not worth 16 bucks a month" Submitted on November 3, 2008

I don't like paying for days when my game is not in transit. Netflix solved this problem a long time ago. Seeing as how I can watch 3 movies in a day or two and I will probably have a game for 2-4 weeks, I don't understand why they don't have enough copies. They only have to ship on average a disc or two per month. Netflix ships ungodly numbers of discs per month and they almost always have new movies in stock that get to your home in a day. Gamefly has a Los Angeles distro center but I'm always wondering whether it will get to my house the next day. What a waste of money.

By KJ from Los Angeles  

3. "Love It" Submitted on November 1, 2008

It is great for me. I have a PS3, XBox 360 and PSP. I play all kinds of games including FPS, sports, RTS, RPG, racing, etc.

By John from Orlando, FL  

4. Rating Submitted on October 27, 2008

By darinvg from Secane, PA  

5. "it is good shipping is fast" Submitted on October 23, 2008

I know everybody says that gamefly takes a long time to get games, but it doesn't it depends on were you live they are opening new shipping centers every year now. I live in michigan and it takes 2 days shipping time to get a game, i get the new game i want but only if you have a open slot on the release date if you don't you will have to wait a few days.

Also in two years of have having gamefly i only had two problems with games all the post offices fault. The first time they lost the game in the mail after a week you can report it takes 1-2 days for them to process it then they will send you another copy of the game.
The second time the mailman delieved it to someone else and they took the game out and sealed it back up and sent it out but instead of tearing off the outside cover which you do when you send a game back so it returns to gamefly, it came back to me i reported it to gamefly and then they are going to send me a new game, also you don't have to pay for it since it was the postal offices error.

I love having gamefly i suggest it to anyone that is a hardcore gamer and doesn't have the money to buy 4 games every month you can pay $240 to buy new games or $25 and rent them for 2 weeks each then by that time you sick of them already, which do you choose.

By 360gamer from Midland, MI  

6. "long delivery for games" Submitted on October 22, 2008

It takes a 7 day for me to get a game back after I ship it out. Never have they shipped from the top of my Q. I always get the last game on my list regardless of what is available.

By ANGRIE PYRATE from CHARLESTON SC  

7. "Amazing selection, SLOW Shipping Speed." Submitted on October 15, 2008

Amazing selection, SLOW Shipping Speed.

By Brad from Orlando FL  

8. Rating Submitted on October 10, 2008

By Bill from Chicago, IL  

9. "Super slow shipping" Submitted on October 10, 2008

The time between returning a game and receiving the next one in your queue is approx 7-10 days. Too long.

By Josh from Jacksonville, FL 32246  

10. "Once was a good place - Its Horrible Now!!!!" Submitted on September 15, 2008

At the begining it was good but now it sticks i'm trying to look for other places

By Micheal from Huntginton park, ca  

11. "Gamefly kinda sucks A must read!!!" Submitted on September 15, 2008

As much as you are eager to get an awesome game that you have been wanting for a long time... your gonna have to wait a good three weeks to get it. Gamefly never has good available games out on stock they have limited supply so there will be a waiting period till someone else returns one. When they ship it at times it seems that it will never get to you for it may take up to a week till you get that supposed shipped game. And when you ship that game you might as well have proof your returning it because gamefly at times may not get for some weird reason... weird how this never happens with netflix or blockbuster online

By Jonny from Los Angeles, CA  

12. "Once great service is now worthless." Submitted on September 8, 2008

Game Fly used to be as good as netflix at availability and turnaround time. Last month though I had 0 games for 3 weeks with more than 5 titles stating low or medium wait in my queue. Moved on a looking for another service too bad netflix or blockbuster don't do online rental subscriptions for games.

By guer0diabl0 from Denver CO  

13. "Good selection thats never available" Submitted on September 5, 2008

Gamefly has a great selection of games to choose from. I would much rather get a game from them, play it all I want for as long as I want, and when I'm satisfied, return it at my leisure. The only games I ever buy anymore are ones with a guaranteed endless replay value of some sort.
With Gamefly, it seems next to possible to get a newer game that was released in the last 2-3 months. Today they shipped me a game that was 7th in my queue, when there were items listed with a "medium" availability above it. If a game shows as "low" I can understand they're almost out. But medium implies to me that they have some in there, wouldn't you think?
It's just frustrating. Gamefly is the better of the services available out there based on the reviews of other sites. But if I want a game thats somewhat new, I wonder if it would just be easier to go down to the corner store and rent games like the good ol' days.

By Society from California  

14. Rating Submitted on July 28, 2008

By Kalick from PA  

15. "ultimate gamers companion, selection and value" Submitted on July 25, 2008

I signed up a few months ago and am totally hooked on gamefly. I rent games for my Wii and Xbox360.

Overall: It's the best way to get games. No hidden fees, great prices, and tons of features.

Selection: over 5,000 game library. Nobody has a selection as big. Makes blockbusters game selection look like a garage sale.

Value: I did the math, if I buy just 3 games at retail it pays for a whole year of renting from gamefly. Not to mention being able to try a game for yourself and then decide if you want to buy it or just rent it. Plus you can sell old games back to gamefly for credit. I paid for 2 months that way. Overall, It has saved me a lot over buying games that I would end up not playing a whole lot.

Features: So many features, my favorite is "Keep It" which allows you to keep the game your renting and they send the box and manual. Best part is the price, keep it price is always much much less than retail, and i'v e gotten several A+ titles at cheap this way. Other features include, trade-in your games, member rewards, mp3 downloads, parent controls. It really is much more than just rentals.

Shipping Speed: Take me 2-3 days to get games. They've opened 3 shipping centers in the past year. They also use the post offices fast return, that scan the envelope and notifies gamefly to send out the next game.

By Ken from Santa Cruz, CA  

16. Rating Submitted on July 23, 2008

By Pat Williams from USA  

17. "Great Service - cannot go wrong" Submitted on July 22, 2008

I have 2 boys and 1 girl, who all love to play games, 360, wii and DS. I was spending so much money on games. Often I would buy a game and they would finish it in a day or two or the game would just suck and they would not like it. Then I would have to try and sell it on.

Gamefly has solved all that. I increased my subscription from 1 game to 2 games a month (approx. $24 a month. The games arrive withing 3 days, I would say, 90% of the time. Never had an issue with a broken or non working game. I do not think that the service is cheap, but I feel I am getting good value for money, if the monthly cost was to increase, it would probably make me reconsider.

So really I have no hesitation in recommending gamefly. It is an excellent service. In fact I am very surprised by some of the negative reviews, because my experience has been nothing like that.

By Richard from MS  

18. Rating Submitted on July 21, 2008

By loki from bmore  

19. "I am saving big bucks $$!!" Submitted on July 10, 2008

GAME FLY YEAH!!
My kid is a gamer what can I say.. he can beat some games in as fast as 2 hours. I was spending about 150.00 a month on games for 3 systems,
I have been on Gamefly for 34 days and we are already into our 6th game... this would be close to 200.00 if I had bought these 6 games and if he decides any game is special enough that he wanted to keep one permanently we can purchase it.
(out of the over 150 games I have purchased in the last 5 years I would say only 10 are ones special enough to be keepers)
This service is excellent and I cant say enough about how fast the turn around has been and the convenience of the self paid envelope. So much better than trying to resell your games to gamestop and getting a dime on the dollar for trade in "ridiculous"...
I am thrilled to pieces and hope they never stop what they are doing or lose any quality to their so far excellent service.
This is one FLY you DONT want to squash!!
"We Love You Game Fly keep up the good work"
J.

By Julie from Florida  

20. "no value for me" Submitted on July 8, 2008

I'm quite ashamed of myself for falling for this service. I figured it would be worth the monthly fee to rent their DS games, seeing as I always complete them within a couple weeks and then never play them again. I had this service for four months, and over those four months received a total of 4 DS games from Gamefly-even with my queue full. For the amount of money that I shelled out I could have bought the games used, played them and then turned around and resold them and made a profit. It seems Gamefly is never in a hurry to process the returned games. For example, I mailed my second to last game back on May 19. On June 2nd they sent me an email saying they had received the game. I find it HIGHLY unlikley that it took the post office 13 business days to get that game from Washington DC to Gamefly's nearest outlet, which is in Pittsburgh four hours away. What I find more likely to have happened is that they received the game by the end of the week and then waited another week to process it as being returned--which makes sense, because if you keep a game for two weeks, and it takes another two weeks for them to process it and send you yet another one, that averages out to one game a month. I guess that's decent if you're renting a Wii game and manage to finish it in two weeks. I find it a real shame that this company is literally scamming people out of their money, and it couldn't be more obvious. When I decided I'd had enough I emptied my queue so they couldn't send me another game, sent my last game back the day after it finally came in the mail and the second they processed it as returned I cancelled my service before they could con me out of anymore of my money. But as for the money I did flush down Gamefly's toilet...well...live and learn I guess...

By firebell123 from Washington, DC  

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